Terms & Conditions
& Privacy Policy
Last Updated: 13/09/2025
1. About Us
House of L Toys (“we,” “our,” “us”) is a UK-registered business focused on creating high-quality toys. Our website provides information about our products and our company, and is currently aimed at retailers and visitors who want to learn about us.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not harm or interfere with others’ use. We may update, change, or remove content at any time without notice.
Future Direct-to-Consumer Sales
While we currently sell only to retail partners, we may offer direct-to-consumer purchases in the future. When we do, we will update this page with detailed information about:
Accepted Payment Methods: credit/debit card, PayPal, Apple Pay, and Google Pay
Order Processing & Shipping: [Placeholder - typically 2–5 business days, customizable later]
Returns & Refunds: [Placeholder - common options are 14 or 30 days from purchase]
4. Intellectual Property
All content on this website - including logos, images, text, and product designs — is owned or licensed by House of L Toys. You may not copy, modify, distribute, or use our materials for commercial purposes without permission.
5. Limitation of Liability
The information on our website is provided “as is.” We are not responsible for any indirect or incidental damages that result from using the site, including errors or interruptions.
6. Privacy Policy
Information We Collect
We may collect the following information when you interact with us:
Contact details when you sign up for newsletters or contact us directly.
Website usage data such as IP address, pages visited, and browser information (via analytics tools).
Wishlist preferences (when that feature becomes available).
How We Use Your Information
We use your information to:
Send updates, newsletters, and announcements (if you subscribe).
Understand how visitors use our website and improve our services.
Communicate with retailers and partners.
Cookies & Tracking
We may use cookies and third-party analytics tools (e.g., Google Analytics, Meta/Facebook Pixel) to measure site traffic and improve user experience. You can disable cookies in your browser settings, though some features may not work correctly.
Children’s Privacy
Our website is not directed toward children under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.
Sharing of Information
We do not sell or rent your personal data. We may share information with:
Service providers who help us operate the website (e.g., hosting providers).
Legal authorities if required by law.
Your Rights
You may request to access, correct, or delete your personal data at any time by contacting us at houseofltoys.com. You may also unsubscribe from marketing emails using the link provided in those emails.
7. Jurisdiction
These Terms & Privacy Policy are governed by UK law. Any disputes will be handled exclusively by the courts of the United Kingdom.
8. Changes to These Terms
We may update these terms and our privacy practices from time to time. Changes will be posted on this page with a new “Last Updated” date.
